Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Last Updated: December 2024
This privacy policy explains how MWA Autos collects, uses, and protects your personal data in compliance with UK GDPR.
GDPR Compliant
We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have rights over your personal data, and we respect those rights.
Who We Are
MWA Autos is a family-run used car dealership based in Nottinghamshire. We are the data controller for the personal information we collect about you. This means we decide how your personal data is processed and for what purposes.
Contact Details:
Company: MWA Autos
Address: Nottinghamshire
Email: privacy@mwa-autos.co.uk
Phone: 07498 499342
Information We Collect
Personal Information
- Name, address, phone number, and email address
- Date of birth and driving licence information
- Employment and income details (for finance applications)
- Bank details and credit history (for finance)
Technical Information
- IP address, browser type, and device information
- Website usage data and preferences
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for the following purposes, based on legitimate business interests and legal obligations:
Vehicle Sales & Services
- Processing vehicle purchases and sales
- Arranging finance and insurance
- Providing after-sales support
Communication & Marketing
- Responding to enquiries
- Sending relevant vehicle offers (with consent)
- Website improvement and analytics
Legal Basis for Processing
Under UK GDPR, we must have a legal basis for processing your personal data. We rely on the following:
Contract Performance
Processing necessary to perform our contract with you (vehicle sales, finance arrangements).
Legitimate Interest
For business operations, customer service improvements, and fraud prevention.
Consent
For marketing communications and non-essential cookies (you can withdraw consent anytime).
Legal Obligation
To comply with legal requirements (e.g., anti-money laundering, tax obligations).
Sharing Your Information
We may share your personal information with trusted third parties in the following circumstances:
Finance Partners
We work with FCA-regulated finance providers to secure the best deals for our customers.
- • Credit checks and affordability assessments
- • Loan applications and approvals
- • Payment processing
Service Providers
Third-party services that help us operate our business effectively.
- • Website hosting and maintenance
- • Email marketing platforms
- • Analytics and advertising services
Important: We never sell your personal data to third parties for their own marketing purposes. All data sharing is governed by strict contractual agreements to ensure your data remains protected.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Transfer your data to another service
Right to Object
Object to certain types of processing
How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@mwa-autos.co.uk or call us directly. We will respond to your request within one month.
Data Security & Retention
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- SSL encryption for data transmission
- Secure servers and regular security updates
- Access controls and staff training
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Typical retention periods include:
Contact & Complaints
Contact Our Data Protection Officer
Email: privacy@mwa-autos.co.uk
Phone: 07498 499342
Post: MWA Autos, Nottinghamshire
Right to Complain
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
ICO Website: ico.org.uk
ICO Helpline: 0303 123 1113
Questions About Your Privacy?
We're committed to transparency about how we use your data. Contact us if you have any privacy concerns.